Delivery at Wodeton
At Wodeton, delivery times vary depending on the product, availability, supplier processing times, supplier location, delivery destination and freight requirements.
Please check the estimated delivery timeframe displayed on the individual product page before placing your order. The product-page delivery estimate takes precedence over the general delivery timeframes outlined below.
Unless otherwise stated on the product page, estimated delivery timeframes are calculated from the date your order is placed and include normal order processing time.
All delivery timeframes are estimates only and are not guaranteed delivery dates.
Before You Order
Minimum order value for website orders: $59 AUD.
Please ensure your order meets the $59 minimum order value before proceeding to checkout.
Our Delivery Options
Priority Delivery — 6–9 Business Days
Priority Delivery is available on selected products.
Estimated delivery timeframe: 6–9 business days.
Please check the individual product page to confirm whether Priority Delivery is available and the estimated delivery timeframe for your order.
Standard Delivery — 9–12 Business Days
Standard Delivery applies to products available through our regular delivery service.
Estimated delivery timeframe: 9–12 business days.
Please check the individual product page for the estimated delivery timeframe before ordering.
Direct Freight / Bulky Delivery — 9–12 Business Days
Some large, heavy or bulky products require Direct Freight or other special freight arrangements.
Estimated delivery timeframe: 9–12 business days.
Additional freight arrangements may apply depending on the product and delivery destination. Please check the individual product page for the applicable delivery estimate.
Which Delivery Time Applies to My Order?
As a general guide:
- Priority Delivery: 6–9 business days
- Standard Delivery: 9–12 business days
- Direct Freight / Bulky Delivery: 9–12 business days
These timeframes are calculated from the date your order is placed and include normal processing time unless a different timeframe is stated on the individual product page.
Some products may have different lead times. The estimated delivery timeframe displayed on the individual product page should always be checked before ordering.
How Delivery Works
1. Order Placed
Select your products, review the estimated delivery timeframe and complete your order.
2. Order Processing
Once your order is confirmed, it will be processed and prepared for dispatch.
Most orders are processed within 3–5 business days, although some products may require additional processing time due to product availability, supplier processing requirements or freight arrangements.
Where applicable, extended processing or delivery timeframes will be shown on the individual product page.
3. Dispatched
Once your order has been dispatched, tracking information will be provided where tracking is available from the carrier.
4. Delivered
Your order will be delivered to the address provided at checkout.
Delivery Timeframes
Delivery timeframes are estimates only and are not guaranteed delivery dates.
Delivery times can be affected by:
- Product availability
- Supplier processing times
- Supplier location
- Delivery destination and postcode
- Freight type and requirements
- Carrier conditions
- Weekends and public holidays
- Severe weather events
- Other circumstances affecting delivery
For the most relevant estimate, please refer to the delivery timeframe displayed on the individual product page.
Tracking Your Order
Once your order has been dispatched, we will provide tracking information where tracking is available from the carrier.
You can use this information to monitor the progress of your delivery.
Some specialised freight services may not provide standard online tracking. Where applicable, our team or the carrier may provide delivery updates separately.
Orders With Multiple Items
If your order contains multiple products, the items may be dispatched separately and arrive at different times.
This can occur when products have different delivery timeframes, require different freight services or are dispatched from different locations.
You may therefore receive more than one shipment and more than one tracking number for the same order.
Where applicable, tracking or delivery updates will be provided for each shipment.
Bulky & Oversized Items
Products exceeding 100cm in any dimension or weighing more than 20kg may require bulky or specialised freight.
For these items:
- Delivery to PO Boxes may be unavailable.
- Additional handling or freight requirements may apply.
- Delivery timeframes may be longer where stated on the individual product page.
Where special delivery arrangements are required, our team may contact you.
Need Help With Your Delivery?
If you have any questions about your delivery or order, please contact Wodeton Customer Support and include your order number so our team can assist you.